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Guarantee

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Carnival Savers Guarantee

 We want you to be 100% DELIGHTED with your purchase at Carnival Savers and offer you a Money Back Guarantee on all of our products! It's that simple.

If your order doesn't meet your expectations, just call us Toll Free at 1-800-507-2985 or e-mail us at customer_care@carnivalsavers.com.

Our friendly Customer Care Team will be happy to help you by shipping out a new product or refunding your money - your choice!

We strive to make your shopping experience at Carnival Savers carefree. See our return policy for more detailed information. 

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Shipping Guarantee

 We never want our customers to worry about receiving their carnival supplies, toys and decorations on time - that's our job!

So, we put the day you will have your order on or before (Continental US only)  as you go through checkout our website to better help you plan.

Our team watches all our orders "like a hawk" to make sure they leave the warehouse when expected to ensure timely delivery to you.

If we do not deliver your order on or before the date on the website*, your order is FREE - it's that simple!

*Of course, we cannot guarantee things to which we do not have control. So any delayed shipments based on weather related events, or shipping mistakes from UPS, FedEx or USPS are not included in our guarantee but we are willing to do our best to try to help if one of these cases arises. 
In addition, if the address that was given to us is not accurate and this prevents a timely delivery,
that is not covered under this guarantee.
Furthermore, any orders delivering to locations outside the Continental US are not included in as there are many factors including customs,
duties and more that can delay shipments beyond our control. 

We send out Shipping Confirmation Email with all Orders!

Once your order leaves the warehouse and after it was delivered to keep you up to date!

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